Question 1

I am new to skincare and there are so many different service options. Where do you reccommend I start?

Accepted Answer

For first time clients, "The Beginner's Facial" is highly reccommend. However, if you are currenly suffering from severe acne or other skin blemishes "The Anti-Blemish" would be highly preferable.

Question 2

What is an enzyme peel?

Accepted Answer

Enzyme peels are composed of fruit enzymes that digest dead skin cells while simultaneously nourishing the skin to reveal a brighter, healthier complexion. The best part of enzyme peels is they are gentle enough for sensitive skin, require zero downtime, and yield immediate results.

Question 3

Is a chemical peel and Enzyme Peel the same?

Accepted Answer

Like chemical peels, enzyme peels also help to dissolve dead skin to reveal fresh, healthy skin. However, the main difference between chemical and enzyme peels is that enzyme peels are much more gentle. Enzyme peels use enzymes from fruits like papaya, pumpkins, pomegranate, and pineapples.

Question 4

Are there any alternative exfoliants offered other than the enzyme peel?

Accepted Answer

Yes. An exfoliation scrub mask can be substituted for the enzyme peel. However, please note that enzymes are able to penetrate the skin more deeply than scrubs and provide more noticeable results (dependents upon skin condition).

Question 5

How should I prepare for my facial appointment?

Accepted Answer

Please arrive as close to your appointment time as possible. Refrain from wearing any makeup and arrive with your face as clean and free of product as possible.

Question 6

Do you offer chemical peels?

Accepted Answer

Yes! Chemical Peels are only avaible to returning clients. If you are interested please make note of it during your appointment so we can discuss compatability for treatments.

Question 7

What is your late policy?

Accepted Answer

Please strive to arrive as close to your appointment time as possible. If you are a no call/no show you will be banned from booking any future appointments.

Question 8

How do I add-on an enhancement to my appointment?

Accepted Answer

You can customize your experience by adding one of our unique enhancements to any of the facials listed above to maximize your results. Just type in whichever enhancements you would like to add on in the "message" section while booking.If you’re not sure which enhancement best suits your skin feel free to ask at your appointment!

Question 9

What is the proper at home care procedure following a facial?

Accepted Answer

Proper at home care is MANDATORY when receiving any facial service. The use of a gentle cleanser, hydration toner, and proper moisturizer is highly advisable after any exfoliation treatment. If you are unsure what products to use please ask during your appointment.

Question 10

What skincare products do you recommended to maintain my facial results?

Accepted Answer

Everyone skin is different, therefore it is hard to generalize everyone's skin to one particular product. We do offer high grade, clinical strength products via our website however, you are under no obligation to purchase from us. Please feel free to book an in depth skin consultation if more direction is needed.

Question 11

What is a "power facial"?

Accepted Answer

The 20% Lactic Lightening Peel contains lactic acid, a milk-based ingredient that is great for hydrating and exfoliating the skin in a gentle manner. The peel also includes two superb lighteners. You can use this product either as a booster for enzymes or on its own as a great lightening peel.

Tingle Factor: 2     pH: 1.63

Exfoliates
Softens
Hydrates
Lightens
This is a gentle peel and is great for first-time use on beginner clients. 
Visible peeling generally does not occur.

Question 12

Will I notice visible skin peeling after a "power facial"?

Accepted Answer

In the past, chemical peels definitely made the skin “peel” due to the extremely concentrated ingredients used. Newer versions are created so that the same results are attained without the dramatic peeling (and subsequent down-time) aspect.
These newer chemical peels still make the skin peel, just in a different way. Instead of one, highly concentrated acid being used (such as the chemical peels in the past), there is now a combination of acids (commonly alpha and beta hydroxy acids) used at lower strengths which results in the same skin improvement, but more subtle peeling.
It is important to remember that just because the naked eye doesn't see peeling, it doesn't mean your treatment didn’t work, or that you didn’t/won’t get results.
As the acid-hybrid dissolves the surface, dead-cells, you can have thousands of skin-cells shedding at the same time - but because the particles are so small, they can be invisible to the naked eye.
On a molecular basis, alpha hydroxy acids (such as glycolic, lactic and citric) and beta hydroxy acids (like salicylic) loosen the hold dead-cells have on new-cells, forcing them to fall away. As a result, smoother, brighter skin is revealed underneath.
These acids also cause the creation of new collagen and hyaluronic acid, which increases the overall thickness and youthfulness of the skin. These molecular changes are also impossible to witness with the naked-eye.
Also, if you have been properly moisturizing your skin and absolutely making sure to apply sunscreen everyday to protect your vulnerable skin after a peel, the amount of skin shed would be minimal compared to if you were not moisturizing at all.

Question 13

How do I upgrade to a power facial?

Accepted Answer

If you would like to upgrade to a power facial please make a note of it in the "message" tab while booking. Please note there is an additional $15 fee for this add on. If you are unsure if you would like this add on please feel free to ask about during your scheduled appointment.

Question 14

Why is my skin dry, flaky, and or irritated after my facial?

Accepted Answer

Dry, flaky, irritated skin is 100% completely normal after any professional exfoliation treatment. For starters, what estheticians do in a facial is not something that you do everyday. One common exfoliant used in a facial is an enzyme exfoliant that eats away at the glue that hold dead skin cells together on your skin. This loosen process is so effective, yet gentle on the skin, and is a go to for many skin care professionals. So if you loosen it all up, not all of the dead skin cells will slough off right away. Some will be coming off two and three days later.

Question 15

What can I do to prevent my skin from becoming dry and irritated post facial?

Accepted Answer

#1 Regular exfoliation
Make sure that in your skin care routine at home that you are regularly exfoliating the skin so that the dead skin cells do not build up. If you normally get dry a couple days post a facial, make sure that you exfoliate about day three. That process will help you remove any of the light flaking that you are seeing.
#2 Regular facials
Deep cleanses and exfoliations that can only be done at the spa are important. Since you only get one face, I suggest regular facials to help slow the aging process, work on your specific skin concerns, and to help boost your great routine that you have at home.
#3 Moisturize
Make sure after you’ve exfoliated your skin that you are also using a moisturizer that is appropriate for your skin. You may also want to boost your routine right after the facial with a serum. Not only will this help lengthen the glow and results of the facial, but it will help your skin to receive that hydration deeper in the skin so you can skip the dry days.

Deep cleanse Facial